eine Gruppe von Studierende arbeiten im Computerraum der Uni; jeder sitzt bei einem PC

IT services

For any questions about the technical infrastructure at the University of Graz, the uniIT service desk is the first point of contact. uniIT also offers other excellent services for students, designed to help with the demands of academic work.

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Moodle learning platform

Most students use the Moodle online learning platform regularly. For course materials, tasks and discussions. If you have any difficulties with accessing learning materials, for example, or questions about enrolling for a course, the uni it offers helpful manuals.

Info on Moodle

Manuals for Moodle

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Software for students

One particularly useful service from uniIT is that students can obtain software here, either free of charge or at heavily discounted prices, for use on their own computers. This includes for example Office 365. To be eligible for these offers, you must have an active Uni Graz account.

Software

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Printing, scanning, copying

If you have an active account in UNIGRAZonline and a valid UNIGRAZCard there are numerous multi-function machines you can use for printing, scanning and copying. You also need a printer voucher, which can be loaded at the Students’ Union (ÖH) service centre or online

Print, scan, copy

Printing costs and top up credit

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Access to the university network

On campus, students can use wifi to access the university network free of charge. All you need is an active Uni Graz account.

To access e.g. electronic library resources from outside the campus, you need a secure connection, which can be created using a VPN service.

What's more: You definitely need Multifactor authentication (MFA) to verify your identity!

Using the eduroam wifi network

VPN

MFA

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Service desk

If you can't find what you need online or think that personal help would be more efficient in your case, get in contact with the service desk. The team supports students with advice and practical assistance for any technical difficulties. From setting up and managing your Uni Graz account to questions about online learning platforms – help is at hand here!

Service desk

Moodle learning platform
Software for students
Printing, scanning, copying
Access to the university network
Service desk

Tip #1

There are study desks with PCs at the university which students can use. Many of these are in the various branches of the university library. There are also many other devices on campus in publicly accessible locations.

IT rooms ans public devices

Ein Studierender verwendet einen Computer-Arbeitsplatz in der Universitätsbibliothek

Tip #2

ASK – the digital assistant – is available 24/7 to help students with questions on uniIT. Just key in your query or select from the pre-formulated topics and questions – ASK will be able to help!

ASK

Nahaufnahme von Händen eines Studierenden, der am Laptop arbeitet

Questions about uniIT?

The service desk will be happy to help!

: servicedesk(at)uni-graz.at
: it.uni-graz.at/en/

: +43 316 380 - 2240

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